Terms of use

Terms of Use

These Terms of Use ("Terms") were last updated on March 23, 2023

i GET IT (“i GET IT”, “we”, or “us” “Tata Technologies”) is an online training and knowledge management platform that offer Services that allows you (individual and\or organization) to, among other things, access training content, create custom training content, assign to teams, report on learning progress, and manage teams. i GET IT is a product / offering of Tata Technologies Inc. As a customer of the Services or a representative of an entity that’s a customer of the Services, you’re a “Member” according to this Agreement (or “you”).

Formation of Contract

These Terms of Use (“Terms”) govern your use of our website, apps, and other products and services including any updates thereof (“Services”). Please read these Terms carefully.

You acknowledge and agree that by (i) visiting, viewing, using, or accessing the Site, (ii) clicking “Agree”, “Purchase”, “Submit”, or similar links, or (iii) signing or confirming a Sales Order you agree to be bound by these Terms, including the policies referenced in these Terms. If you don’t agree to these Terms, you must immediately discontinue your use of the Services. You hereby acknowledge that you have read, understood, and agree to be bound by these Terms of Use, irrespective of whether you are a guest (usage on trial basis) or a registered user of the Site. If you sign up for the Service on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its behalf.

Some features of the Services are offered as add-ons to your i GET IT account (“Add-ons”). Unless expressly stated otherwise, these Terms apply to the use of Add-ons. Some Add-ons are intended for particular use cases and may also have additional terms or restrictions (“Additional Terms”), which shall be communicated to you from time to time.

If you have any questions about our Terms, feel free to contact us at igetitsupport@tatatechnologies.com

Privacy Policy

These Terms of Use (“Terms”) govern your use of our website, apps, and other products and services including any updates thereof (“Services”). Please read these Terms carefully.

You acknowledge and agree that by (i) visiting, viewing, using, or accessing the Site, (ii) clicking “Agree”, “Purchase”, “Submit”, or similar links, or (iii) signing or confirming a Sales Order you agree to be bound by these Terms, including the policies referenced in these Terms. If you don’t agree to these Terms, you must immediately discontinue your use of the Services. You hereby acknowledge that you have read, understood, and agree to be bound by these Terms of Use, irrespective of whether you are a guest (usage on trial basis) or a registered user of the Site. If you sign up for the Service on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms and enter into the Agreement on its behalf.

Some features of the Services are offered as add-ons to your i GET IT account (“Add-ons”). Unless expressly stated otherwise, these Terms apply to the use of Add-ons. Some Add-ons are intended for particular use cases and may also have additional terms or restrictions (“Additional Terms”), which shall be communicated to you from time to time.

If you have any questions about our Terms, feel free to contact us at igetitsupport@tatatechnologies.com

Changes to Terms

We may change any of the Terms by posting revised Terms of Use on our Website and/or by notifying you of the new Terms by sending an email to the last email address you gave us or displaying prominent notice within the Services. Unless you terminate your account within 10 days, the new Terms will be effective immediately and apply to any continued or new use of the Service. We may change the Website, the Services, Add-ons, or any features of the Services at any time, and we may discontinue the Website, the Services, Add-ons, or any features of the Services at any time.

Term

The Term will continue for as long as you have a i GET IT account or until you or we terminate the Agreement in accordance with these Terms, whichever happens first. We reserve the right to cancel, interrupt, reschedule, or modify any Content, or change the point value or weight of any assignment, quiz, or other assessment at any point in time. 

Termination

You or i GET IT may terminate the Agreement at any time and for any reason by terminating your i GET IT account or giving notice to the other party. We may suspend the Service to you at any time, with or without cause. For the subscription paid on yearly basis, if we terminate your account without cause, and your account is a paid account, we’ll refund a prorated portion of your prepayment. We won’t refund or reimburse you in any other situation, including if your account is suspended or terminated for cause, like a breach or any violation of the Agreement. If your account is inactive for 24 or more months, we may terminate the account. Once your account is terminated, you acknowledge and agree that we may permanently delete your account and all the data associated with it, including your Learning History. If your account has been terminated, the learning history will no longer be available for use on any future accounts and cannot be reclaimed.

Restricted Use of Site.

We reserve the right to monitor the use of the Site and to suspend, revoke, deny, disable, or terminate your access or the access of any of your Team Members if you or they have violated any provisions of these Terms of Use (including the DOs and DON’Ts above) or if your or their usage behavior exceeds normal limits, as determined in our sole discretion. The term “normal limits” will be determined solely by i GET IT. These Terms contained herein shall survive any termination of this Agreement.

Accounts and Passwords

You’re responsible for keeping your account name and password confidential. Each user is required to have a unique login id to access the training courses, generic login ids are not allowed. Login Ids are non-transferable and are not to be shared between other users. Login privileges are not transferrable. You’re also responsible for any account that you have access to and any activity occurring in such account (other than activity that i GET IT is directly responsible for that isn’t performed in accordance with your instructions), whether or not you authorized that activity. You’ll immediately notify us of any unauthorized access or use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords that are caused by or result from your negligence. We don’t have access to your current password, and for security reasons, we may only provide you with instructions on how to reset your password. In addition, you represent and warrant that all information you provide to us when you establish an account, and when you access and use the Service, is and will remain complete and accurate. Your account will continue until terminated. To use the i Get IT you must have Internet access and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party.

Fees

All Services provided by us are in consideration of a fee. You are responsible for paying all fees charged by us and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and We reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. By purchasing the Services and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email. Quoted fees don’t include sales or other transaction-based taxes of any kind. Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates). For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

Monthly Plans: When you sign up for a Monthly Plan, you agree to recurring billing. Billing occurs on the same day each month, based on the date that you started the Monthly Plan. Billing for Monthly Plans may be cancelled, and you may choose to close your account permanently at any time. Any changes to your Monthly Plans take effect on the next billing cycle Pay Date.

If any part of a month is included in the Term, then payment is due for the full month. Payments are due for any month on the same or closest date to the day you made your first monthly payment (the “Pay Date”). If you upgrade plans on or before the next Pay Date, you will be required to pay a pro-rated amount. If you stop your recurring billing, you choose to end your Term and a price change has been made, you’ll no longer qualify for the old plan pricing and you’ll have to pay at the required pricing level. If you stop your recurring billing, you choose to end your Term and the included offering has changed, you’ll no longer qualify for the same level of offering.

Annual Plans: When you sign up for an Annual Plan, you agree to recurring billing. Billing occurs 12-months after the original Pay Date, based on the date that you started the Annual Plan. Billing for Annual Plans may be cancelled, and you may choose to close your account permanently at any time. Any changes to your Annual Plans take effect on the next billing cycle Pay Date.

Our charges for Annual Plans are posted on our Website and may be changed from time to time. Payments are due for any subscription year on the same or closest date to the day you made your first annual payment (the “Pay Date”). If you upgrade plans on or before the next Pay Date, you will be required to pay a pro-rated amount. If you stop your recurring billing, you choose to end your Term and a price change has been made, you’ll no longer qualify for the old plan pricing and you’ll have to pay at the required pricing level. If you stop your recurring billing, you choose to end your Term and the included offering has changed, you’ll no longer qualify for the same level of offering.

Free trial cancellation

If you are an individual, then you can avail our 7 days’ free trial option while registering on I GET IT for any training. If the user intends to cancel the trial before its completion, then they can do it from their account after login or from the payment app from which the payment was made. Any question/request regarding the cancellation of the trial need to be communicated before its conversion at igetitsupport@tatatechnologies.com. Any request of cancellation or refund made after the purchase of subscription won’t be addressed. If you are an enterprise, then you can request for demo writing on our Contact us page on the website.

Renewal/auto renewal cancellation

For outside India users: If you are an individual, then you can go to subscriptions tab after logging in your account and then click on cancel to end your subscription which will cancel your upcoming billing cycle. The users can also click on the Payment details tab which will take them to their payment gateway i.e. https://iproducts.recurly.com/ from where the users can either download their invoices or cancel upcoming subscriptions. The users can also write an email to the igetitsupport@tatatechnologies.com in case they are not able to cancel their subscription using the above-mentioned steps.

For India users: The Indian individual users can write to us at above mentioned support email for cancellation requests.

Refund terms

An individual is eligible for a refund if the subscription plan has been bought within 30 days of raising request and the user hasn’t used the course or viewed its content (**monthly subscriptions are not applicable for refunds). If the user is eligible for the refund according to the points mentioned above, then they can email a request for the same at igetitsupport@tatatechnologies.com.

Credit Cards

As long as you’re a Member with a paid account or otherwise have an outstanding balance with us, you’ll provide us with valid credit card information and authorize us to deduct the recurring charges against that credit card. You’ll replace the information for any credit card that expires with information for a valid one. If your credit card is automatically replaced with a new card by a payment processor, you acknowledge and agree that we’re authorized to deduct any charges on your account against the new credit card. Anyone using a credit card represents and warrants that they are authorized to use that credit card, and that any and all charges may be billed to that credit card and won’t be rejected. If we’re unable to process your credit card order, we’ll try to contact you by email and suspend your account until your payment can be processed. The credit card information shall be stored by the third party payment gateway and the details of storage and processing can be accessed on their respective websites.

Purchase Orders

If you work for an institution that requires the use of a purchase order for direct billing, i GET IT offers solutions to accompany these needs. As part of our process, i GET IT will require a vendor supplier form being complete in full and approved with credit to process any purchase order. Certain additional requirements and/or limitations may be required for purchase orders. Need more information, just as us.

Property Rights Owned by Us

You will respect our proprietary rights in the Website, mobile applications and the software used to provide the Services (“Content”) (proprietary rights include, but aren’t limited to, patents, trademarks, service marks, trade secrets, copyrights, and other intellectual property rights in the Content). Subject to these Terms and our policies we grant you a limited, personal, non-exclusive, non-transferable, non-sub licensable and revocable license to use our Services. You may download content from our Services only for your personal, non-commercial, non-distributable use, unless you obtain our explicit written permission to otherwise use the content. Using our Services does not give you ownership of or any intellectual property rights in our Services or the Content you access.

Property Rights Owned by You

You represent and warrant that you either own or have permission to use all of the material, content, data, and information (including your personal information and the personal information of others) you submit to i GET IT in the course of using the Services (“Inputs”). You retain ownership of the Inputs that you create and/or upload to the Service. We may use or disclose your Inputs (including any personal information therein) only as described in these Terms, our Privacy Policy and Cookie Statement, and, if applicable, our Data Processing Addendum. At times, we may be required to access and view Inputs and Account information to help with support questions. We may view, copy, and internally distribute such Inputs to assist you in problems that help us research a problem and improve the Service. To the extent that you provide Inputs, you grant to us a fully-transferable, royalty-free, perpetual, sub-licensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the Inputs.

Through the Services, you will have the ability to access and/or use Content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. We cannot guarantee that such third party content, in the Services or elsewhere, will be free, you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Tata Technologies disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

Acceptable Usage

You acknowledge and agree that i Get IT contains content and materials that are viewable through online streaming methods and they are not to be downloaded by you (or your Team Members), except under the limited circumstances i GET IT provides in certain approved scenarios (additional fees required). In addition, you agree to adhere and abide to the following DOs and DON’Ts. You acknowledge and agree that you (and your Team Members) will:

  • Comply with all applicable federal, state, local, or international law or regulations
  • Provide true and accurate information to us and keep it updated.
  • Use the interactive features in a respectful manner.
  • You represent and warrant that your use of the Service will comply with all applicable laws and regulations.
  • Not be based in Cuba, Iran, North Korea, Syria, or any other country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist-supporting” country.
  • Exit from your account at the end of each session or use of the Site.

If you think anyone is violating any of these Terms, please notify us immediately. If you think anyone has posted material that violates any protected marks or copyrights, stolen or uploaded elsewhere or have reason to believe of any other copyright abuse, then you can notify us.

Prohibited Conduct: You acknowledge and agree that you (and your Team Members), will not:

  • Reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, license, capture, download, save, upload, print, or otherwise transfer or retain information or Content available on the Site other than with regard to Authorized Downloadable Materials, subject to the limited permissions set forth herein.
  • Manually or systematically harvest, scrape, collect or otherwise extract information or data contained on the Site, other than permitted use of Authorized Downloadable Materials or temporary storage of video materials for offline viewing (if permitted by your Plan).
  • Permit or provide others access to the Site using your Account Information or otherwise, or the Account Information of another authorized user.
  • Impersonate or attempt to impersonate i GET IT, a i GET IT employee, another user, or any other person or entity (including without limitation by using e-mail addresses or Account Information associated with any of the foregoing) or provide incorrect or knowingly false information.
  • Remove or modify any copyright, trademark, legal notices, or other proprietary notations from the Proprietary Materials or any other content available on the Site.
  • Violate or attempt to violate the Site’s security mechanisms, attempt to gain unauthorized access to the Site or assist others to do so, or otherwise breach the security of the Site or corrupt the Site in any way.
  • Co-brand or frame the Site or establish a link in such a way as to suggest any form or association, approval, or endorsement on our part, without the prior express written permission of an authorized representative of i GET IT.
  • Use any portion of the Site to aid in transmitting, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, or “spam” or any other similar solicitation.
  • Post to the Interactive Features or any other portion of the Site any inappropriate, offensive, racist, hateful, harass others, sexist, pornographic, false, misleading, infringing, defamatory, or libelous content, threats or organizes acts of real-world violence.
  • Use the Site or its contents (including User Content) to recruit, solicit, or contact in any form other users or potential users for employment or contracting for a business not affiliated with us without the prior express written permission of an authorized representative of i GET IT.
  • Use or attempt to use the Site to store or transmit software viruses, worms, time bombs, Trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability; and/or
  • Use the Site in any manner that could disable, overburden, damage, or impair the Site, interfere with any other party’s use of the Site (including their ability to engage in real time activities through the Site), or otherwise attempt to interfere with the proper working of the Site
  • Do anything that violates local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties.
  • Attempt to access any other user’s account.
  • You may not use the Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, Children’s Online Privacy Protection Act, or other laws that apply to commerce.
Limitation of Liability

You assume full responsibility for any loss that results from your use of the service, including any downloads from the website. To the maximum extent permitted by law, we shall not be liable for any indirect, punitive, special, or consequential damages under any circumstances, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: 

(a) your access to or use of or inability to access or use the services’ 

(b) any conduct or content of any party, including without limitation, any defamatory, offensive, or illegal conduct; or 

(c) unauthorized access, use, or alteration of your content or information (d) any interruption or cessation of transmission to or from i GET IT, 

(d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through i GET IT by any third party, and/or  even if you have been advised of the possibility of those damages. In no event shall tata technologies total liability to you arising under or in connection with the terms —whether in contract, tort (including negligence), breach of statutory duty, or otherwise—will be no more than fifty U.S. Dollars ($50). 

You agree that any cause of action related to the services must commence within one (1) year after the cause of action accrues. 

Disclaimer

To the maximum extent permitted by law, we provide the website and the service as-is. This means that, except as expressly stated in these terms, we don’t provide warranties, conditions, or undertakings of any kind in relation to the website and/or service, either express or implied. This includes, but isn’t limited to, warranties of merchantability and fitness for a particular purpose, which are to the fullest extent permitted by law, excluded from the agreement. 

You acknowledge and agree that the disclaimers and the limitations of liability set forth in this terms of use reflect a reasonable and fair allocation of risk between you and us, and that these limitations are an essential basis to our ability to make the services available to you on an economically feasible basis. 

 

Platform Availability

Your access to the i Get It may occasionally be suspended or restricted to allow for repairs, maintenance, or due to the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction. You agree that i Get It will not be liable for any losses that may be incurred by you if for any reason all or part of the Platform is unavailable at any time or for any period for use.

Indemnity

You agree to indemnify and hold us harmless from any losses, including legal fees and expenses, that directly or indirectly result from (a) your Inputs , (b) your use of the Service, (c) your violation of any laws or regulations, (d) third-party claims that arise from Your use of Services, (e) any misrepresentations made by you, or (f) a breach of any representations or warranties you’ve made to us.

General Provisions

Legal Fees: If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover all reasonable legal fees, expenses, and any damages or other relief we may be awarded.

Equitable Relief: If you violate these Terms, then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.

Subpoena Fees: If we have to provide information in response to a subpoena, court order, or other legal, governmental, or regulatory inquiry related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.

Assignments: You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.

Choice of Law: The State of Michigan’s laws, except for conflict of laws rules, will apply to any dispute related to the Agreement or the Service. Any dispute related to the Agreement or the Service itself will be decided by the state and federal courts in Novi, Michigan, and each party will be subject to the jurisdiction of those courts. You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE PARTIES EACH AGREE TO WAIVE THEIR SEPARATE RIGHTS TO A TRIAL BY A JURY OR PARTICIPATE IN A CLASS ACTION.

Dispute Resolution: In the event of any dispute arising out of or in connection with these Terms issued hereunder, the Parties will attempt in good faith to resolve such dispute through negotiations between them. If the dispute is still not resolved, the dispute shall be referred to Arbitration in accordance with the Rules and Provisions of the American Arbitration Association (AAA) and the venue of the arbitration shall be Novi, Michigan, USA and the language of the arbitration shall be English. The decision of the Arbitrator shall be final and binding on both the parties. If either party herein brings action to enforce the terms hereof or declare rights hereunder, the prevailing party in such action shall be entitled to its reasonable legal fees and costs, to be paid by the other party.

Force Majeure: We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of god, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, zombie apocalypse, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers, or third-party internet service providers. Severability: If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

Interpretation: The headers and sidebar text are provided only to make these Terms easier to read and understand. The fact that we wrote these Terms won’t affect the way the Agreement is interpreted.

Amendments and Waiver: Amendments or changes to the Agreement won’t be effective until we post revised Terms on the Website. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.

Notices: Any notice to you will be effective when we send it to the last email or physical address you gave us or when posted on our Website. Any notice to us will be effective when delivered to us along with a copy to our legal counsel: Attn. Legal Department, Tata Technologies, Plot 25 Rajiv Gandhi InfoTech park, Hinjewadi, Pune – 411057 with an email to legal@Tatatechnologies.com

Access to i GET IT:
– You hereby represent that you are not based out of / domiciled in a jurisdiction that is currently subject to comprehensive sanctions imposed by the Office of Foreign Assets Control of the United States Department of the Treasury.
– You hereby represent that you are not currently or have been in the past, listed as a Specially Designated National (SDN) in the list published by the Office of Foreign Assets Control of the United States Department of the Treasury.

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